Privacy Policy

1. Information We Collect

When you book an appointment with Saloon, we collect personal information that you provide directly to us, including:

• Full name and contact details (email address, phone number)
• Appointment preferences (date, time, and selected service)
• Payment information processed securely through Cashfree we do not store card details
• Any notes or special requests you include with your booking

2. How We Use Your Information

We use the information collected to:

• Confirm and manage your appointment
• Send booking confirmation and reminders via email
• Process your booking fee payment securely
• Improve our services and customer experience
• Contact you regarding changes or cancellations

3. Data Storage & Security

Your booking information is stored securely using Google Sheets via Google Apps Script, protected with an API key. We implement reasonable security measures to protect your personal data from unauthorized access, disclosure, or misuse.

Payment transactions are handled by Cashfree Payments, a PCI-DSS compliant payment gateway. We do not store any card or payment credentials on our servers.

4. Sharing of Information

We do not sell, rent, or trade your personal information to third parties. Your data may be shared only with:

• Cashfree Payments, for processing your booking fee
• Google, for data storage via Google Apps Script
• Our salon staff, solely to fulfil your appointment

5. Cookies

Our website may use session cookies to maintain your booking flow and preferences. These cookies are not used for tracking or advertising purposes. You can disable cookies in your browser settings, though this may affect certain functionality.

6. Your Rights

You have the right to:

• Request access to the personal data we hold about you
• Request correction or deletion of your data
• Opt out of any non-essential communications

To exercise any of these rights, please contact us at the email below.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be reflected on this page with a revised date. We encourage you to review this page periodically.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, please reach out to us: